Return Policy Returns If you are not satisfied with your product for any reason, you have 60 days from the date of purchase to return the product and request a refund. You may return any Product (as defined below) purchased from .com in accordance with the terms below: A return authorization must be requested and approved within 60 days of your purchase date. You must contact us at burnjaro@gosupport.pro to request and receive an RMA. The return authorization number must be included with your returned product. Once an RMA is issued, return the item and email us the RMA and tracking number so we can track your return. You will be responsible for the shipping cost. Returned Products must be in good physical condition (not broken or physically damaged). All accessories originally included with your purchase must be included with your return. For your convenience, the return address for is:. Non-Returnable Items: Gift cards. Downloadable software products Certain health and personal care items To complete your return, we require a receipt or proof of purchase. Do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted (if applicable): Books with obvious signs of use. CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records that have been opened. Any item not in its original condition, damaged, or missing parts for reasons not due to our error. Any item returned more than 60 days after purchase. Refunds (if applicable) Once we receive and inspect your return, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days. Late or Missing Refunds (if applicable) If you still have not received a refund, first check your bank account again. Then contact your credit card company—it may take some time before your refund is officially posted. Next, contact your bank. There is often a processing time before a refund is posted. If you have done all this and still have not received your refund, please contact us. Sale Items (if applicable) Only regularly priced items may be refunded. Unfortunately, sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at burnjaro@gosupport.pro, and we will provide further instructions on where to send the item for exchange. Please note that we cannot accept exchanges beyond 60 days from the delivery date. Gifts If the item was marked as a gift at the time of purchase and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be sent to you. If the item was not marked as a gift at the time of purchase, or if the gift sender had the order shipped to themselves to give to you later, we will issue a refund to the gift sender, and they will be informed of your return. Still have questions about your return? Please contact customer support. The information on this website has not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. © Research 2024 All Rights Reserved.